1. General Information

This website is operated by Hastkala Jaipur. Throughout the site, the terms “we”, “us”, and “our” refer to Hastkala Jaipur. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
• You are using the website under the supervision of a parent or guardian
  

3. Products & Services

• All products are handcrafted, so slight variations in color, texture, and design may occur
• We reserve the right to modify or discontinue products without notice
• Prices are subject to change at any time
  

4. Order Acceptance & Cancellation

• We reserve the right to accept or reject any order at our discretion
• Orders may be cancelled due to:
  Product unavailability
  Pricing errors
  Payment issues
• Customers can cancel orders within 12 hours of placing the order
  

5. Pricing & Payments

• All prices are listed in INR (₹)
• Payments must be made through secure payment gateways available on the website
• We are not responsible for transaction failures due to third-party payment providers
  

6. Shipping & Delivery

• Orders are shipped as per our Shipping Policy
• Delivery timelines are estimates and may vary due to external factors
  

7. Returns & Refunds

• Returns and refunds are governed by our Return & Exchange Policy
• We do not accept returns unless the product is damaged, defective, or incorrect
  

8. Intellectual Property

• All content on this website (images, text, logos, designs) is the property of Hastkala Jaipur
• You may not copy, reproduce, or use any content without permission
  

9. User Responsibilities

You agree not to:

• Use the website for illegal or unauthorized purposes
• Violate any applicable laws or regulations
• Attempt to harm or disrupt the website
  

10. Third-Party Services

We may use third-party tools and services (such as payment gateways and shipping providers). We are not responsible for their performance or policies.

11. Limitation of Liability

Hastkala Jaipur shall not be liable for:

• Any indirect or incidental damages
• Delays or interruptions in service
• Losses resulting from the use of our website or products
  

12. Indemnification

You agree to indemnify and hold harmless Hastkala Jaipur from any claims, damages, or expenses arising from your use of the website or violation of these terms.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

15. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: contact@hastkalajaipur.com
📞 Phone: +91 8005560031